GDesk app for iPhone and iPad

4.2 ( 4912 ratings )

Utilities Lifestyle
Developer: 8dge Solutions Sdn Bhd

Free

Current version: 1.0.2, last update: 1 year ago
First release : 18 Apr 2020
App size: 71.08 Mb

The Global Desk (GDesk) is a help desk system and customer service solution that simplifies customer service for your team internally and externally.

The GDesk app routes service tickets to relevant departments by assigning tickets, escalating tickets, and sending notifications. It helps the field agents to systematically keeping track of the tickets, monitoring tickets history and recording the agents response time and feedback.